Give your customers a reason to love you
with the 4 A's of Customer Service Training Programme
Have you done customer service training before but it didn’t stick?
The 4 A’s “How to be a Customer Service Superhero” Programmme comes as a 2 day workshop or eLearning. It brings Customer Service to life through four Customer Service Superheroes – Appearance, Attitude, Attention and Accuracy – The 4 A’s.
It breaks Customer Service down into easy to understand chunks – or Super Powers as we call them. It shows how Customer Service staff can be just like Clark Kent – Ordinary on the outside, but what they can do can be extraordinary.
And because it gives you the supporting tools and embedding activities that you need to bring the learning to life in your business, the learning will stick and become part of your business culture.
If you want to know more about our 4 A’s Customer Service Superhero Program and the options available contact us firstname.lastname@example.org
Take a look at what the 4 A’s Customer Service workshop has to offer by downloading an overview here.
Want to try the workshop before you buy? Need to know if it will fit your business? Then just contact us and book a free two hour taster workshop at your premises and experience what the 4 A’s can do for you.
Need eLearning right now? Then it’s ready and waiting for you. 7 hours of guided learning – including a workbook, available right here.